Privacy Policy

Who we are

Our website address is:


What personal data we collect and why we collect it



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.



If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Contact forms



If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.




Who we share your data with


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

Visitor comments may be checked through an automated spam detection service.


Your contact information


Additional information


How we protect your data


What data breach procedures we have in place


What third parties we receive data from


What automated decision making and/or profiling we do with user data


Industry regulatory disclosure requirements


Fill out the contact form, and we’ll get in touch

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    Securing the present. Protecting your future.
    First Mortgage Solutions Limited was founded in 2008 with a clear vision that we still carry; to make the mortgage and protection process as painless as possible, by providing clear guidance and information to our clients throughout – from when their mortgage or insurance policy is taken out, through to full term or renewal.

    We are independent and are directly authorised by the Financial Conduct Authority (FCA) which assures our clients that we have no network or product restrictions, and we also have an in-house compliance team that ensures our advisers are always supported and able to give first-class advice.

    Why work with First Mortgage Solutions?
    Whole-of-market mortgage and insurance advice
    Full support throughout application through to completion and beyond
    Committed to long-term customer relationships
    Highly qualified and experienced mortgage advisers in South Wales
    Dedicated experts in personal insurance and business protection
    Flexible approach to working via phone, email, video conference or face-to-face
    Based on 57 reviews
    jodie grififths
    jodie grififths
    30. January, 2024.
    Joe has been fantastic from start to finish - Very understanding nothing has been to much trouble. Would recommend his services to everyone
    23. January, 2024.
    Joe was absolutely fantastic and has been my first choice to contact since I got into the property ladder. No question or request has been too much to answer or handle, and during what can be a stressful process he actioned everything I needed within a couple of hours and made me feel perfectly at ease. I’ll continue to keep in contact with Joe and use him for future endeavours. Thank you!
    Tom Cox
    Tom Cox
    12. January, 2024.
    Joe Al-Kaabi was fantastic helping me with a re-mortgage - he was always on hand every step of the way - very quick to reply and supportive throughout the process! He was always available and went through all options available to me. Top man! Thanks again!
    melissa cooper
    melissa cooper
    5. January, 2024.
    Couldn’t be more grateful to have Lynsey to help and guide us with our first mortgage! She made everything so straightforward and explained everything to us in detail, also helping us finding the best mortgage rates available. Constantly on the ball and always a phone call away with any queries. Couldn’t recommend her enough! Thank you for all of your help Lyns :)
    Amie Lea
    Amie Lea
    8. December, 2023.
    Lynsey was so helpful and efficient I would highly recommend her to anyone. She is always very professional and finds the best deal possible. Thank you for all your help!!
    David Cooper
    David Cooper
    29. November, 2023.
    Had a chat with Jason, and was extremely friendly and helpful. Understood all information given too me and so easy to sort out. Fantastic service.
    simon hale
    simon hale
    29. November, 2023.
    Had excellent help from start to finish with our mortgage from Joe Al-Kaabi. He is very professional and courteous and is a credit to your firm. Thanks for all your help in making us feel at ease.
    Richard Evans
    Richard Evans
    18. November, 2023.
    Amazing service throughout our mortgage application, the help advice and guidance from Lynsey was brilliant to get us our new family home would recommend to everyone
    Caitlin O'Reilly
    Caitlin O'Reilly
    18. November, 2023.
    We can’t thank Lynsey enough for all her help with our new mortgage. Nothing was too much trouble for Lynsey and she answered our many, many questions in great detail, ensuring that we understood the process. Lynsey worked quickly and professionally and we are now in our new home for Christmas. Thank you for all your help, we will be recommending you to friends and family, Caitlin and Gareth.
    donna hill
    donna hill
    17. November, 2023.
    I can't recommend Jason Disbray enough, he completed my mortgage in no time and communicated with me throughout the whole process, which really put my mind to ease. I will definitely use Jason's services again inthe future if I ever need to, thanks jason!!

    Contact us for your free, no obligation consultation